Zepter Soft - Support
FAQ

Implementation

  • Q: How long it takes to implement Zepter Soft?

    A: Duration of implementing Zepter Soft is individually agreed with the customer, it depends on many factors such as: range of implementation, additional development’s works or consultations, necessary user trainings.

  • Q: What kind of help is offered by Zepter IT during implementation of Zepter Soft?

    A: Zepter IT offers complete support during whole implementation. Depending on the project size Zepter IT utilizes skills of consultants, developers, programmers and project managers.

  • Q: What kind of help is offered by Zepter IT when Zepter Soft is implemented?

    A: Zepter IT offers individual, negotiated SLA (Service Level Agreement) contracts to provide support. Depending on customer’s requirements it will be rendered in form of online support or on-site visits.